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AI-native search that understands natural language and delivers direct answers
Multi-tenant AI CRM with a per-industry module architecture — each new industry gets a tailored feature set on shared infrastructure
AI orchestration layer coordinating agent workflows across CRMs, email, and marketing tools
Business analytics platform for data-driven decisions
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Corecloud365 Achieves 60% Cost Reduction
Optimizing cloud operations with AI-powered automation
60% reduction in operational costs
80% faster issue resolution
99.9% system uptime achieved
About Corecloud365
Corecloud365 is a cloud services provider managing infrastructure for mid-market enterprises. They handle everything from cloud migration to ongoing operations, supporting hundreds of virtual machines, databases, and applications across multiple cloud providers.
The challenge
As Corecloud365 scaled, their operations team struggled to keep up. Troubleshooting required searching through logs across dozens of systems. Documentation was scattered, and tribal knowledge lived in senior engineers' heads. When issues occurred, resolution time depended on who was on-call.
Key pain points:
- • Mean time to resolution (MTTR) averaged 4 hours
- • Documentation spread across 5 different systems
- • Junior engineers needed constant help from seniors
- • Recurring issues weren't captured systematically
The solution
Corecloud365 deployed Zunkiree Search to create an AI-powered operations assistant. Engineers can now describe problems in natural language and get relevant runbooks, past incident reports, and troubleshooting steps instantly. The system learns from resolved incidents to improve future recommendations.
Unified knowledge search
All documentation, runbooks, and incident reports searchable from one interface with natural language queries.
Intelligent troubleshooting
"Database connection timeout on production" returns relevant past incidents and resolution steps.
Automated documentation
Resolved incidents are automatically indexed, making tribal knowledge searchable.
The results
“Our junior engineers can now resolve issues that used to require senior intervention. The AI finds the right documentation instantly, and we've cut our operational costs dramatically.”
VP of Engineering
Corecloud365